At A Country Dog, we care about your satisfaction and strive to provide the best service possible. We offer affordable shipping rates and a variety of delivery options to meet your needs. Our packaging is designed to keep your items safe and secure during transit. We understand that sometimes you may need to return or exchange a product. Our hassle-free return policy ensures that you can shop with confidence. If you're not completely satisfied with your purchase, simply contact us within 14 days of receiving your order to initiate a return or exchange. Please note that some items may be excluded from our return policy, so be sure to review the product description before making your purchase.